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Have a question, or want a product recommendation? Get in touch—we’re happy to help.
Orders
How do I place an order?
Browse our curated selection of premium spirits
Select the bottle you wish to purchase
Click “Add to Cart”
Proceed to checkout
Enter your shipping details
Choose your preferred payment method
Review and confirm your order
Receive an order confirmation email after purchase
Get a tracking number once your order ships
How long does delivery take?
Delivery times vary based on your location
Domestic orders typically arrive within 3–5 business days
International deliveries usually take 5–7 business days
Once your order is dispatched, you’ll receive a tracking link
Use the tracking link to monitor your package until delivery
When will my order be processed?
Orders are typically processed within 24–48 hours (0-2 business days) after payment confirmation
Once verified, orders move into packaging and shipping
A shipping confirmation email with your tracking number is sent once the order is dispatched
Processing times may be longer during weekends, holidays, or peak seasons
Our team works to ensure all orders are handled as quickly and efficiently as possible
How do I check/track my order status?
Once your order is confirmed, you’ll receive an email containing your tracking number and a direct link to monitor your shipment in real-time. For liquor home delivery liquor delivery near me whisky delivery, You can also log into your account on our website and view the current status of your order under “My Orders.”
Can I cancel or modify my order after placing it?
You can cancel or modify your order within 12 hours of purchase by contacting our support team. After this time, your order may already be in processing or shipped, in which case we’ll do our best to assist but cannot guarantee changes.
What should I do if my order is delayed or hasn’t arrived?
Check your order confirmation email for your tracking number
Use the tracking link to review the current shipping status
Allow extra time for carrier delays, weekends, holidays, or weather issues
Confirm that the shipping address provided is correct
If your order is significantly delayed or shows no movement, contact our support team
We’ll investigate the issue with the carrier and assist you as quickly as possible
Contact Support:
📧 support@sipliquormerchant.com
What should I do if I entered the wrong shipping address?
If you entered an incorrect shipping address, contact our customer service team immediately at support@sipliquormerchant.com
If your order has not yet shipped, we will update the address promptly
If the order is already in transit, we will work with the carrier to request an address change when possible
Please note that additional fees may apply if rerouting is required
Help & Support
Questions? Our Team Has the Answers.
What payment methods do you accept?
At Sip Liquor Merchant, we offer multiple secure payment options for your convenience. liquor home delivery liquor delivery near me whisky delivery Customers can complete their purchases using credit cards, bank transfers, wire transfers, Wise, Apple Pay, Zelle, Cash App, or gift cards. All payment methods are handled securely to ensure a smooth, fast, and reliable checkout experience.
Do you accept bulk or wholesale orders?
Yes, we do. Sip Liquor Merchant welcomes bulk and making it easy to arrange liquor home delivery, liquor delivery near me, and whisky delivery, wholesale orders for events, bars, restaurants, and private collectors. To place a bulk order, please contact our sales team through our Contact Us page or email support@sipliquormerchant.com for personalized assistance and bulk pricing options.
Is my payment information secure?
Absolutely. Sip Liquor Merchant uses encrypted payment systems and secure processing gateways to protect your financial information. Whether you choose credit cards, Apple Pay, Zelle, Cash App, Wise, or bank and wire transfers, your data is handled safely, securely, and confidentially at all times, liquor home delivery liquor delivery near me whisky delivery.
Do you offer refunds or exchanges on orders?
Yes, refunds and exchanges are available under specific conditions. If your order arrives damaged or incorrect, please contact our support team within 48 hours of delivery. We’ll review your request and arrange a replacement or refund promptly. For detailed terms, visit our Refund Policy page.